Refund policy

Return & Refund Policy

Last Updated: August 2026

At Lily Bee Pots, we take pride in carefully inspecting every order before it is shipped.

No Returns or Exchanges

All sales are final.

We do not accept returns, refunds, or exchanges for any reason, including but not limited to:

  • Change of mind
  • Ordering the wrong item
  • No longer wanting the product
  • Incorrect color or style selected
  • Buyer's remorse

Please review your order carefully before completing your purchase.

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery.

Email us at:
LilyBeePots@outlook.com

Please include:

  • Your order number
  • Photos of the damaged or incorrect item
  • Photos of the shipping packaging

We will review each case individually and work toward an appropriate solution.